Real EstateWorkflows & AI

How Westfield Realty Achieved 3× showing bookings via AI SMS

Verified Metric: 3× showing bookings via AI SMS

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The Unircretraites Editorial Team

GoHighLevel Certified Partner · 6+ years marketing automation

Reviewed by: Verified GoHighLevel Agency Partner

Updated September 12, 2026

6 min read

The Operational Problem

Over 60% of inbound inquiries from Zillow and Facebook Ads came in after 6 PM, resulting in missed calls and cold prospects by the next morning.

The HighLevel Implementation

Deployed a GoHighLevel conversational AI SMS agent that immediately engages after-hours inquiries, answers basic property specs, and provides live booking links.

Key Measurable Outcomes

Average speed-to-lead response time dropped from 4 hours to 18 seconds.
Showing appointments booked per month tripled from 24 to 76.
Cost per qualified lead decreased by 42%.

“HighLevel's AI SMS agent qualifies buyers and books them straight into our agents' calendars while our team is asleep.”

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